FAQ

Q1

Is it OK to use only a single hinge?

A1

Basically, it is recommended to use two or more hinges except a case of using Piano Hinges.
Otherwise, it is susceptible to an unbalanced load and the load capacity and lifetime could be considerably worsen.

Q2

What should be paid attention to when installing multiple hinges?

A2

Please ensure that the axis of hinges are in a straight line when installing.
You can learn tips of hinge instalation in "Knowledge center about Hinges".

Q3

What should I do if the result shows nothing?

A3

Please try it again after changing the following specifications. Of course, please do not hesitate to contact us.
- Quantity
- Hinge placements

Q4

How can I distinguish between a right side type and a left side type of Lift-Off hinges?

A4

Please see the photo and the figure shown in P.289 of No.240 catalogue.

Q5

Where should hinges be installed on doors?

A5

Please maximize the distance between hinges when installing.
When more than two hinges are used, equalize the distances between them. For more information, click here.

Q6

What are Torque Hinges (Free Stop)?

A6

Torque Hinges (free stop) hold doors or flaps in any position.
Selection tool for Torque Hinges is also available in 'Sasuga-kun'. The FAQ about Torque Hinges are shown there.

Q7

What are Damper Hinges?

A7

Damper Hinges allow doors or flaps to close slowly. They are often used to absorb the impact when closing and prevent fingers from being caught. Selection tool for Damper Hinges is also available in 'Sasuga-kun'. The FAQ about Damper Hinges are shown there.

Q8

What are Power Assist Hinges?

A8

Power Assist Hinges help top opening doors or flaps to be opened lightly. Selection tool for Power Assist Hinges is also available in 'Sasuga-kun'. The FAQ about Assist Hinges are shown there.

Q9

Are custom orders available?

A9

We are afraid that custom orders are not available.

Q10

Why is there a difference between the load capacity in the catalogue and the load capacity displayed on this website?

A10

The load capacities shown in Sugatsune catalogue are values in case of the following situations.
- A door size is DH : DW: = 2 : 1
- Two hinges are used
- There are right distance between hinges
In this web site, load capacities will be calculated based on filled in specifications about door and hinge placements. This allows for a more accurate selection of hinges.